Case studies

Project spotlight UCD / Ways of working

Ways of working. Project spotlight with BoilerJuice

An exploration of my favorite ways of working, demonstrated through the BoilerJuice case study, presented within the typical phases of Design Thinking and User-Centered Design (UCD).

AI, ML, Data, AIUX User Experience (UX) User Interface (UI)

Artificial Intelligence

Using AI in my daily UX practice with data visualisation and sentiment analysis.

User Interface (UI) User Experience (UX) User Research (UR) Service Design

HMRC

Digital transformation in action: focused research and prototyping drive the Make Tax Digital (MTD) and Advanced Ruling Service (ARS) projects for Eviden (ATOS).

E-Commerce User Interface (UI) User Experience (UX) User Research (UR)

BoilerJuice

Designing a new service and website that offers customers real-time heating oil level monitoring, instant price quotations, seamless purchasing, and reliable delivery.

E-Learning Design System Iconography Graphic Design

InfoAware

Creating E-Learning courses and enhancing website design with bespoke, handcrafted iconography.

E-Commerce Design System Iconography Graphic Design Illustration

Xanthos

Designing E-Commerce websites, book covers with custom illustrations, and providing overall branding and graphic design services.

UCD / Ways of working

UX case studies that inspire my design decisions

Design industry case studies that continually inspire my approach to user experience design.

User Interface (UI) User Experience (UX) User Research (UR) Service Design

DEFRA

Transformative Service Design: pioneering research and prototyping for Extended Producer Responsibility (EPR) and a suite of DEFRA projects, including PRN and Materials Facilities.

E-Learning User Interface (UI) User Experience (UX) User Research (UR) Service Design

Royal Navy

Enhancing the Defence Learning Environment (DLE), the Royal Navy’s e-learning platform, to improve training accessibility.

E-Commerce User Interface (UI) User Experience (UX) Design System Iconography Graphic Design

Howdens

Maintaining and evolving Howdens' Design System, conducting user research, and prototyping to improve accessibility and increase conversion rates on the Howdens website.

Web Design Marketing

Europa Science

Maintaining multiple websites owned by Europa Science for their respective online magazines and email marketing campaigns.

E-Commerce Design System Iconography Graphic Design Illustration

Previous experiences

A rich blend of experiences rooted in a strong foundation of advertising and graphic design, shaping the story of my creative journey.